Strategic

Design

Services

for a rapidly

changing

world.

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ABOUT

At Susanna Carman Integral Design, I help people identify &

solve complex problems - the types of problems that

have to do with services, systems & human interactions.

 

The world is growing increasingly volatile, uncertain, complex & ambiguous. Those accountable for solving these problems need support, expertise & partnership.

I bring a high value toolkit & myself as thinking partner, facilitator & coach to design, leadership & change practitioners who are tasked with delivering sustainable solutions amidst disruptive conditions.

Together we put the people effected by these problems

at the centre of the process because they hold the keys

 to unlocking the solutions.

 
 

SERVICES

STRATEGY

DESIGN

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SERVICE

DESIGN

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Apply Design Thinking,

Foresight & Systems Thinking toolkits to business strategy.

 

Be supported by a

strategic thinking partnership, organising 

structures & design processes that prioritise

action amidst disruption.

See the 'big picture' from multiple perspectives before investing in a great solution to the wrong problem. 

Enhance team capacity for responding to complex problems so that the solutions designed are desirable, feasible & viable for all key stakeholders.

LEARNING

LAB

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Join like-minded professionals who are committed to learning & growing their own practice.

Participate in a facilitated, online learning community

that encourages the application of transition,

design & leadership praxis to live projects.

INDIVIDUAL

COACHING

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Receive individual support cultivating the mindsets & skill sets for leading in a rapidly changing world.

Translate purpose into action by developing your own experiment with a thinking partner who understands your context & challenge.

*services are available via Zoom and/or face-to-face facilitation in combination with 

online, easy to use collaborative design, mapping & project management technologies.

TESTIMONIALS

Jill Pancoast
VP & Managing Partner >

The Breakthrough Coach

Greenville, NC USA

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Susanna introduced us to mapping stakeholder experiences so we could see the fuller picture. I felt supported & on track using our team resources wisely."

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Jill Pancoast
VP & Managing Partner >

The Breakthrough Coach

Greenville, NC USA

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"Working with Susanna

built shared understanding

at the school leadership level so that we could turn learnings into action on live projects."

Michelle McDonald
Educational Services >

Catholic Schools Office

Lismore, NSW

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Michelle McDonald
Educational Services >

Catholic Schools Office

Lismore, NSW

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"With Susanna as my strategic thinking partner, I saw connections across

my business from 'the balcony' perspective & could act with confidence."

Anna Marshall
Founder >

People Mastery

Cooma, NSW

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Anna Marshall
Founder >

People Mastery

Cooma, NSW

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"Susanna led my school leaders through a design process that enables us to see new patterns about a complex problem, & then generate real solutions. 

Rob Helmbold
Principal >

Vista Preparatory Academy

Red Bluff, CA USA

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Rob Helmbold
Principal >

Vista Preparatory Academy

Red Bluff, CA USA

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"Susanna was an ideal thinking partner & co-facilitator. She brought strategic rigour to our processes & infused them with creativity."

Kieran Murrihy
Co-founder & Futurist >

Foresight Lane

Ballarat, VIC

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Kieran Murrihy
Co-founder & Futurist >

Foresight Lane

Ballarat, VIC

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"‘Susanna synthesised 

strategic organisational objectives, then designed & facilitated highly engaging structures & processes for prioritising action."

Kirsty H.
Manager Strategic Projects >

Southern Cross University

Lismore, NSW

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Kirsty H.
Manager Strategic Projects >

Southern Cross University

Lismore, NSW

 

RESEARCH

Transition Leadership:

Leading In A 'Time Between Worlds'

Zak Stein 

 

"Leaders and the consultants who work with them are experiencing the pull of the future, the push of the present & the drag of the past in unprecedented ways.

 

The convergence of the 4th Industrial Revolution, the Anthropocene & cultural polarisation is amplifying volatility, uncertainty, complexity & ambiguity.

With bushfires, floods & pandemics our new normal, the capacity to skilfully lead together amidst a world in transition is paramount."

Susanna Carman

 

ARTICLES

Transition

The following article introduces an unfolding story about the transformative forces driving disruption.

Design

The following article outlines a brief history of design & emergent praxis for large scale systems change. 

Leadership

The following article features excerpts on leadership from masters research - Transition Design Leadership.

 

CONTACT

susanna@susannacarman.com

PO Box 286

Mullumbimby, NSW 2482

Australia

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