Design,
Leadership
& Learning
In a Rapidly
Transforming World.

ABOUT
At Susanna Carman Integral Design,
I help people identify & solve complex problems - the types of problems that have to do with services, systems & human interactions.
The world is growing increasingly
volatile, uncertain, complex & ambiguous.
Those accountable for solving these problems need support, expertise & partnership.
I bring a high value toolkit & myself as
thinking partner, facilitator & coach
to design, leadership & change practitioners
who are tasked with delivering sustainable solutions amidst disruptive conditions.
SERVICES
Strategic Design &
Leadership Development
support for consultancies & practitioners leading
change processes.
STRATEGY
DESIGN

SERVICE
DESIGN

Apply Design Thinking,
Foresight & Systems Thinking toolkits to business strategy.
Be supported by a
strategic thinking partnership, organising
structures & design processes that prioritise
action amidst disruption.
See the 'big picture' from multiple perspectives before investing in a great solution to the wrong problem.
Enhance team capacity for responding to complex problems so that the solutions designed are desirable, feasible & viable for all key stakeholders.
TRANSITION
COACHING

LEARNING
LAB

Receive individual support cultivating the mindsets & skill sets for leading in a rapidly changing world.
Translate purpose into action by developing your own experiment with a thinking partner who understands your context & challenge.
Participate in Transition Leadership Lab, hone your leader development praxis & learn WITH others.
Join like-minded practitioners who are tasked with leading design & change processes amidst increasingly complex & uncertain conditions.
*services are available via Zoom and/or face-to-face facilitation in combination with
online, easy to use collaborative design, mapping & project management technologies.
TESTIMONIALS

VP & Managing Partner
The Breakthrough Coach
"Susanna introduces us to mapping stakeholder experiences so we can see the fuller picture. I feel supported & on track using our team resources wisely."

Co-founder & Futurist
Foresight Lane
"Susanna is an ideal thinking partner & co-facilitator. She brings rigour to our processes & infuses them with creativity."

Founder
People Mastery
"With Susanna as my strategic
thinking partner, I see connections
across my business from the 'balcony' perspective & can act with confidence."

OD, Leadership & Change
Aurora Meliora Consulting
"Susanna is brilliant in the way she wraps around us this real care & attention to how the process of deeper levels of intention, insight & design unfolds - practically."

Senior Designer
Meld Studios
"Transition Leadership Lab gave me greater awareness that I could take things from where they are now, to where they could be, & that I could help the world make that transition.”

Leadership & Executive Coach
Vertical Development Consulting
Hearing things about yourself can be tough, but Susanna delivered it with care & curiosity; she was adept at helping me frame my challenge & at meeting me in my world."
RESEARCH
Transition Leadership:
Leading In A 'Time Between Worlds'
Zak Stein
"Leaders and the consultants who work with them are experiencing the pull of the future, the push of the present & the drag of the past in unprecedented ways.
The convergence of the 4th Industrial Revolution, the Anthropocene & cultural polarisation is amplifying volatility, uncertainty, complexity & ambiguity.
With bushfires, floods & pandemics our new normal, the capacity to skilfully lead together amidst a world in transition is paramount."
Susanna Carman